WHAT ARE HOA DUES?
Homeowners pay a fee, called dues, each year to cover the expenses of maintenance and the upkeep of the Knollwood community.
To compute these fees, the HOA board prepares the annual budget consisting of projected expenses for the year ahead. They also factor in contributions to the reserve fund, which consists of money set aside for future major replacements, repairs, and maintenance.
Once the board arrives at a total projected expense, they will then proceed to divide it among all homeowners, themselves included. Most HOAs charge homeowner dues on a monthly basis, but our Knollwood Community dues of $150.00 are paid on a yearly basis.
HOW ARE OUR HOA DUES USED?
A current detailed breakdown of how our dues have been/will be used will be available at the upcoming HOA meeting. That updated information will be added to this section after the meeting.
The bulk of our HOA fees pay for the maintenance of the entrance island (landscapers, irrigation, plants, tree removal, lighting, etc), another big expense is our exterior wall (cleaning, painting, repair, etc.). Although voluntary, our annual fee is necessary to help keep our community looking it's best.
HOW ARE HOA FEES COLLECTED?
Homeowners can pay their yearly HOA dues two ways:
BY CHECK:
Knollwood Community Association
P.O. Box 520174
Longwood, FL 32752-0174
Or register as a homeowner and PAY ONLINE via this Knollwood Community Website. Payment information is encrypted and secure. There is a nominal processing fee charged for online payments.
WHO SEE'S MY PAYMENT INFORMATION?
Anytime credit card, debit card, or bank account details are provided on the HOA Express platform, the information is sent directly from the user (you) to Stripe using an encrypted connection (HTTPS). These details never touch HOA Express servers and they cannot see or access any of your payment details.
WHO IS STRIPE?
They're the company that processes payments for Google, Microsoft, Amazon, Salesforce, Uber, Expedia, Spotify, and millions of other companies across the globe. Stripe is the definitive leader in payment processing, having processed payments for more than 90% of U.S. adults.
IS MY PAYMENT INFORMATION SAFE?
Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. For more technical details about Stripe's security, see: https://stripe.com/docs/security/stripe.
Please register and feel comfortable using the Knollwood HOA online payment option
it is a convenient and safe way to pay your yearly HOA dues.